A
satisfied customer is the best sales man. We, at Bon Systems
strongly believe in this saying. That's why, we give huge
emphasis to the After Sales Service. A team of trained and
experienced service engineers is set by us to meet our
endeavor to have 100% satisfied customer
base.
Our
service engineers are provided with the rigorous in-house
training directly by the parent companies. This training
imparts them the expertise and knowledge to handle any type of
technical problem in their respective
fields.
PERIODIC VISITS To ensure that the
products provided by us work trouble free we send our service
engineers onsite periodically during
warranty.
ORIGINAL SPARE PARTS Being the
authorized dealer of our parent company, we are provided with
the genuine spare parts. Therefore, we always put the original
spare parts in repairing and maintenance so as to ensure the
optimum life of our products.
AMC's After the end of warranty period,
we undertake AMC for all the products supplied by us at very
nominal rates. We also undertake the AMC's of all inverters,
Faxes, EPABX's, Telephones of any make or brand weather or not
supplied by us.
THE AMC's
(Annual Maintenance Contract) are of two
types.
NON-COMPREHENSIVE : This AMC
provides the customer facility of free repairing and
maintenance. Spare parts are charged extra.
COMPREHENSIVE : This AMC provides
facilities of free spare parts apart from above for one year.
INCENTIVES Our customer is our friend.
We maintain a give & take relationship with them. And
to thank them, we ought to reward them with incentives. Of all
their acquaintances, our customer are asked to give us few
references and in case three of them become buyers from us
with in a span of one year, we provide free AMC to the
customers.
SPECIAL 24 HOURS SERVICE CELL We still
believe, we have scope of improvement. We are always opened
for the suggestions, grievances & redresses from our
customers. Hence, they can always call us at our Pager Number
9603414672.
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